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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Brand : McGraw-Hill Education, Binding : Gebundene Ausgabe, Edition : ed, Label : McGraw-Hill Education - Europe, Publisher : McGraw-Hill Education - Europe, NumberOfItems : 1, PackageQuantity : 1, Format : Illustriert, medium : Gebundene Ausgabe, numberOfPages : 240, publicationDate : 2013-06-26, releaseDate : 2013-06-26, authors : Sriram Dasu, Chase, Richard B., ISBN : 0071809937

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