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Quality in balance

Quality in balance, waar gaat het boek over?Do you regularly find yourself in work situations where you know exactly what is going wrong, but don’t know how to shape your organization to turn the tide? Do you regularly find yourself in work situations where you know exactly what is going wrong, but don’t know how to shape your organization to turn the tide? If so, you’re facing a classic example of an imbalance between content and process. And in a world where the number of content questions is growing, the need for an integrated process is increasing. The right balance between what and how. This book takes you on a journey to establish this balance. Written by an experienced manager who has earned his stripes in the field, this book is an indispensable guide for anyone dealing with organ…

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