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Intercultural differences of customer emotions in service encounters: Investigation and managerial implications

Name: Intercultural differences of customer emotions in service encounters: Investigation and managerial implications
Brand: Pirmin Seßler
SKU: 9845664

Brand : GRIN Verlag, Binding : Taschenbuch, Edition : 2., Label : GRIN Verlag, Publisher : GRIN Verlag, medium : Taschenbuch, numberOfPages : 80, publicationDate : 2009-09-18, releaseDate : 2009-09-18, authors : Pirmin Seßler, ISBN : 3640424735

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Intercultural differences of customer emotions in service encounters: Investigation and managerial implications