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How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy

Brand : Palgrave Macmillan, Binding : Taschenbuch, Edition : Softcover reprint of the original 1st ed. 2017, Label : Palgrave Macmillan, Publisher : Palgrave Macmillan, medium : Taschenbuch, numberOfPages : 396, publicationDate : 2018-09-09, releaseDate : 2018-09-09, authors : Beatriz Muñoz-Seca, ISBN : 331985481X

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