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Effective Complaint Management: The Business Case for Customer Satisfaction (Management for Professionals)

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Effective Complaint Management: The Business Case for Customer Satisfaction (Management for Professionals)

Binding : Gebundene Ausgabe, Edition : 2nd ed. 2019, Label : Springer, Publisher : Springer, medium : Gebundene Ausgabe, numberOfPages : 495, publicationDate : 2019-02-18, authors : Bernd Stauss, Wolfgang Seidel, ISBN : 3319987046

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