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Designing Complaint Handling And Service Recovery Strategies (Winning in Service Markets, Band 11)

Name: Designing Complaint Handling And Service Recovery Strategies (Winning in Service Markets, Band 11)
Brand: Jochen Wirtz
SKU: 6741652

Brand : Ws Professional, Binding : Taschenbuch, Label : WS PROFESSIONAL, Publisher : WS PROFESSIONAL, medium : Taschenbuch, numberOfPages : 70, publicationDate : 2017-09-21, releaseDate : 2017-09-21, authors : Jochen Wirtz, ISBN : 1944659390

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Designing Complaint Handling And Service Recovery Strategies (Winning in Service Markets, Band 11)