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Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality (International Series in Operations Research & Management Science, Band 139)

Brand : Springer, Binding : Taschenbuch, Edition : 2010, Label : Springer, Publisher : Springer, medium : Taschenbuch, numberOfPages : 328, publicationDate : 2012-02-25, releaseDate : 2012-02-25, authors : Evangelos Grigoroudis, ISBN : 1461425026

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