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Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers: An Event-Sampling Study at a German Telephone Helpline

Name: Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers: An Event-Sampling Study at a German Telephone Helpline
Brand: Patricia Karsten
SKU: 11885248

Binding : Taschenbuch, Edition : 1, Label : Books on Demand, Publisher : Books on Demand, medium : Taschenbuch, numberOfPages : 60, publicationDate : 2015-11-04, authors : Patricia Karsten, languages : english, ISBN : 3738649549

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Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers: An Event-Sampling Study at a German Telephone Helpline