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Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

Binding : Taschenbuch, Label : Trafford, Publisher : Trafford, NumberOfItems : 2, medium : Taschenbuch, numberOfPages : 368, publicationDate : 2014-01-22, releaseDate : 2014-01-22, authors : Steinberg, Randy A., languages : english, ISBN : 1490719571

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