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A Practical Guide to Call Center Technology: Winning and Keeping Customers by Getting Calls to the Right Person Right Away: Select the Right Systems for Total Customer Satisfaction

Brand : CRC Press, Binding : Taschenbuch, Edition : 1, Label : Taylor & Francis Ltd, Publisher : Taylor & Francis Ltd, NumberOfItems : 3, medium : Taschenbuch, numberOfPages : 497, publicationDate : 2002-01-01, releaseDate : 2002-01-01, authors : Andrew Waite, ISBN : 1578200946

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